Built around how water behaves near Lake St. Clair
Most homes in the City of Grosse Pointe went up before World War II, and nearly every one sits over a full basement. Many of those basements are finished, with carpet, paneling and drywall over block or poured walls set into heavy lake plain clay.
That shapes the work. Old galvanized supply pipe narrows and fails inside plaster walls, cast-iron stacks and clay tile sewer laterals crack, and older combined sewers can push water back up through floor drains in a summer cloudburst. Winter brings frozen pipes on exterior walls and ice dams along the eaves. The walkthrough checks the basement, the sewer side and the ceiling below, not just the room where the water showed up.
What gets handled
Water and sewage only: basement flooding, sewage and floor drain backups, storm flooding, frozen pipe bursts, burst pipes, sump pump failures, ice dam and ceiling leaks, water heater and appliance leaks, water extraction and structural drying.
What every dry-out here is held to
Rapid local response
Dispatch runs 24/7, and active water is treated as urgent at any hour, nights and holidays included.
IICRC S500 drying standard
Moisture mapping comes first, then structural drying with air movers and LGR dehumidifiers until readings reach the dry goal.
Claim-ready documentation
Moisture maps, daily psychrometric logs and timestamped photos taken before any tear-out go into the claim file.
Lakeshore water know-how
Prewar basements, combined sewers, heavy clay and ice dams shape most losses near Lake St. Clair, and the walkthrough checks for each one.
Dried to the IICRC S500 standard
IICRC S500 is the industry standard for structural drying. A real dry-out follows it: moisture mapping before any equipment goes down, truck-mounted extraction, air movers and LGR dehumidifiers sized to each room, and daily readings until the structure reaches a verified dry goal. Coverage runs across all five Pointes, Harper Woods, St. Clair Shores, Eastpointe, Roseville and Detroit's east side, around the clock.
Find us on GoogleWater damage in the house? The restoration team is ready.
Extraction, drying and documentation, any hour, across the Pointes and the lakeshore nearby.
(888) 612-9219Call the restoration team, 24/7